Privacy Policy

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This Privacy Policy explains how OptimizeIT, LLC (“OptimizeIT,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with our website, services, or communications. By accessing or using our website or services, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information as described here.

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1. Information We Collect

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We receive, collect, and store any information you enter on our website or provide in any other way. This may include, but is not limited to:

• Personally identifiable information (such as name, email address, password, communications)

• Payment details (processed securely by PayPal; OptimizeIT does not store full card data)

• Comments, feedback, service reviews, recommendations, and personal profile information​​

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We also automatically collect technical data including, but not limited to:

• Internet Protocol (IP) address used to connect your device to the Internet

• Login details, browser type, device type, and connection information

• Purchase or service history

• Session activity such as page response times, visit duration, interaction data, and navigation methods

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We and our service providers may use cookies, web beacons, local storage, and similar technologies to ensure site functionality, improve performance, personalize user experience, and analyze usage patterns.

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2. Why We Collect Information

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We collect personal and non-personal information for a variety of business, operational, and legal purposes, including but not limited to:

• To provide, operate, maintain, deliver, and improve our services

• To offer ongoing customer support and troubleshooting

• To manage user accounts and service requests

• To contact visitors and users with service-related notices, updates, billing communications, or account information

• To send marketing or promotional communications where you consent (with the ability to opt out at any time)

• To create aggregated statistical data, research, and analytics that we or our business partners may use to improve services

• To personalize and optimize user experience, content, and site performance

• To enforce agreements, resolve disputes, and collect fees or monies owed

• To detect, prevent, and respond to security incidents, abuse, fraud, unauthorized access, and illegal activity

• To protect the rights, property, or safety of OptimizeIT, our users, or the public as required or permitted by law

• To enforce our Terms of Service and other legal agreements

• To comply with applicable laws, regulations, legal processes, and regulatory requirements

 

3. Storage and Security

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OptimizeIT, LLC is hosted on the Wix.com platform, which provides secure data storage, databases, and applications behind firewalls.

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Payments are processed securely by PayPal, which complies with PCI-DSS (Payment Card Industry Data Security Standards). OptimizeIT does not store or have access to your complete payment card details.

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We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, information is securely deleted or anonymized.

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No system is completely secure. While we implement industry-standard safeguards, we cannot guarantee absolute protection of your information. By using this site and our services, you acknowledge and accept these risks.

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4. Communications

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We may contact you to:

• Manage or update your account or services

• Resolve disputes, billing issues, or collect fees owed

• Request feedback, send surveys, or gather recommendations

• Send updates, service notices, or promotional messages

• Enforce agreements or comply with legal obligations

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Communications may occur via email, telephone, text message, or postal mail. You may opt out of promotional communications at any time.

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5. Your Rights & Choices

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You may request access to, correction of, amendment to, or deletion of your personal information by contacting us at info@optimizeit.work.

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• EU/UK Residents (GDPR): Our website and services are intended for use by individuals and businesses located in the United States. We do not knowingly market to or solicit individuals in the European Union, United Kingdom, or other jurisdictions with differing privacy laws. If you access our website from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

• California Residents (CCPA/CPRA): You may have rights to request details of collected data, deletion of personal data, and to opt out of data sharing. OptimizeIT does not sell personal data.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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6. Children

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Our services are not directed to children under 18, and we do not knowingly collect personal information from them. If we become aware of such data, we will delete it promptly.

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7. International Data Transfers

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Your information may be transferred to and stored on servers located outside of your country of residence, including the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) to ensure adequate protection of your data.

 

8. Updates to This Policy

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We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. If material changes are made, we will update the “Last Updated” date and provide additional notice as required by law.

 

9. Disclaimer and Limitation of Liability

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This Privacy Policy is intended to disclose our practices and comply with applicable laws. It does not create contractual rights beyond those required by law.

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To the fullest extent permitted by law, OptimizeIT, LLC disclaims liability for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the collection, use, disclosure, or storage of personal information in accordance with this Policy.